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You've got tech questions, we've got tech solutions. Our blog features articles that are designed to help you get the most out of the technology you use in your daily lives. Feel free to pass along these computer tips & tech tips to your not-so-savvy family members & friends to help them become better Windows, Macintosh, smartphone & Tablet users.

How to Automatically Backup Your Data on Your Devices

Burton Kelso, Tech Expert

1 day ago
5 min

How to Automatically Backup Your Data on Your Devices

March 31st is World Backup Day. The purpose of this day is to remind you of how important it is to back up your data on your computers, smartphones, and tablets. Computers and devices fail all of the time and your data is more valuable than your device! Just think how you would feel if you lost the $1,000 in music and movies you have on your device, and the digital video of your wedding, your little boy or girl's first step. You can get a new computer or phone, but try replac

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Burton Kelso, Tech Expert

Mar 17
5 min

How to Automatically Backup Your Data on Your Devices

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How To Avoid Getting Sent to Facebook Jail

Burton Kelso, Tech Expert

Jan 17
4 min

How To Avoid Getting Sent to Facebook Jail

Friends, I'm embarrassed to share I'm a felon .... a Facebook felon. A few weeks ago, I was placed in Facebook Jail for 7 days for regular posts and 21 days for sharing live videos and it sucked. Like many of you, I use Facebook daily to stay in contact with associates, friends, and customers as well as monitor the Facebook Pages I use for business. I was placed there for sharing a popular meme from another user. Initially, I appealed the decision to be released, only to be

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How to Avoid The Top Cyber Threats in 2023

Burton Kelso, Tech Expert

Jan 10
6 min

How to Avoid The Top Cyber Threats in 2023

It's 2023 and it's hard to believe we are still talking about how cyber threats are affecting our lives. With big tech companies constantly evolving to protect us from cybercrooks, you would think that we could finally live in a world where cybercrime is non-existent. With cybercrime being a billion-dollar industry, it's hard for criminals to ignore this income source, which means they are always looking for ways to attack your computers, devices, and online accounts to get

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How to Get More From Your Tech Devices in 2023

Burton Kelso, Tech Expert

Jan 3
6 min

How to Get More From Your Tech Devices in 2023

The New Year is here and I'm sure most of you have already decided on your resolutions. Let's face it, 2022 was tough. A fresh start is what many of you are looking for in 2023, so when you resolve to make positive changes to your personal life, take a moment to make some positive changes to your digital life as well. Just like good personal habits help you live a longer and fuller life, good tech habits help your technology last longer and prevent you from falling victim to

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How To Protect Your Kids From Being Catfished This Holiday Season

Burton Kelso, Tech Expert

Dec 13, 2022
3 min

How To Protect Your Kids From Being Catfished This Holiday Season

Catfishing has been brought to the forefront as a dangerous cyber threat with the case of the Virginia law enforcement officer who has been accused of murdering family members of a girl in California whom he Catfished online. The term catfishing refers to the act of a person who assumes a fake identity online to lure adults and children into a relationship. Catfishing is at the core of many cyber crimes for adults, but now cybercriminals and real-life predators are targetin

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How to Avoid Scams on Peer to Peer Shopping Sites This Holiday Season

Burton Kelso, Tech Expert

Dec 6, 2022
6 min

How to Avoid Scams on Peer to Peer Shopping Sites This Holiday Season

Popular online retailers aren't the only ones who will find people looking for the hottest deals this holiday season. Peer to Peer marketplaces like OfferUp and Facebook Marketplace are the go-to sites for customers who are looking to buy and sell just about anything. From used furniture, toys, and household appliances to rare collectibles. People are even purchasing cars and renting apartments on these sites. As with any online shopping site, you need to stay cautious. The

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How to Avoid Scams on Black Friday, Cyber Monday, Small Business Saturday, and Giving Tuesday

Burton Kelso, Tech Expert

Nov 22, 2022
5 min

How to Avoid Scams on Black Friday, Cyber Monday, Small Business Saturday, and Giving Tuesday

It seems every year people spend more and more money during Black Friday and Cyber Monday for holiday gifts and donate to charities on Giving Tuesday. Unfortunately, cybercriminals know this and will do their best to get access to your credit card swipes, your identity, and online transactions. With the large amount of cybercrime and data breaches that have taken place this year, it’s more important than ever to make sure you are being vigilant and taking steps to protect you

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How You Can Help Your Small Business Avoid Holiday Scams & Fraud

Burton Kelso, Tech Expert

Nov 15, 2022
5 min

How You Can Help Your Small Business Avoid Holiday Scams & Fraud

If you own a solo or small business, the holidays can be a time of increased profits. Which is a blessing especially if you own a retail shop. Unfortunately, cybercriminals take advantage of this busy time of the year to pad their pockets. The bright side is that it doesn't take much to protect your business from crooks if you take the right steps. Cyber Security is a human problem. Protecting yourself doesn't mean that you need to only make sure your business devices are

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How Parents Can Use Technology To Keep Kids Safe On Halloween

Burton Kelso, Tech Expert

Oct 25, 2022
3 min

How Parents Can Use Technology To Keep Kids Safe On Halloween

As a parent you have your work cut out for you during Halloween. The most important task you have is ensuring your child’s safety during trick-or-treating night. Trick or treating is normally a harmless expedition, but there can be some risks. Sometimes tweens and teens do bad things and some of it could be from the anonymity created by costumes and masks. You can rest assured Michael Myers isn't roaming the streets, but there is no denying you should always take extra cauti

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How To Tell If Your Smartphone Has Been Hacked

Burton Kelso, Tech Expert

Sep 13, 2022
5 min

How To Tell If Your Smartphone Has Been Hacked

There are many horrible things that can happen with your smartphone, but there's nothing worse than having a cyber crook break in and get access to your personal data. Both Apple and Android do a very good job of making sure your gadgets are protected from criminals, but they are always looking for new ways to get access to your passwords, photos, documents, and anything else they can use to make a profit. If you want to make sure your smartphone is protected from hackers, c

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How to Keep Your Kids Cyber Secure During The School Year

Burton Kelso, Tech Expert

Sep 6, 2022
3 min

How to Keep Your Kids Cyber Secure During The School Year

Back-to-school is in full swing and although you might think you have everything your kids need, you probably need to remember to educate your school-age kids, tweens, and Teens on how they can stay safe online while schooling face to face or virtually. Your children face plenty of online threats during the school year, everything from cyberbullying, online predators, and sexting to phishing attempts, and the theft of their laptops and smartphones. Fortunately, you can decrea

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How Do Hackers Steal Your Personal Information?

Burton Kelso, Tech Expert

Aug 30, 2022
4 min

How Do Hackers Steal Your Personal Information?

Imagine this scenario. You're shopping at a store. You go to the checkout to make your purchase. All of a sudden you get an email receipt. How did they get your name, your email, and your credit card information? Criminals don't have to get access to your computer and devices to get your personal information. There are many ways your information falls into the hands of cyber crooks. Most businesses have access to your personal information and many of the point of sale ser

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How to Protect Yourself From Scareware Cyber Attacks

Burton Kelso, Tech Expert

Aug 23, 2022
4 min

How to Protect Yourself From Scareware Cyber Attacks

Since the beginning of the pandemic, cyber crime has become more rampant among individuals and businesses. Most of you are familiar with common cyber attacks such as phishing, smishing, vishing, credential stuffing, and ransomware attacks. However, an old tactic called scareware is starting to increase. Scareware works with criminals using web browser popups to trick you into thinking your computer or smart device is infected with a virus or has been hacked. What can you do a

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How To Find Reputable Sources of Information On The Internet

Burton Kelso, Tech Expert

Aug 16, 2022
4 min

How To Find Reputable Sources of Information On The Internet

One of the best things about the internet is being able to connect with any device you own to learn something new or to verify a piece of information. Need to find out who that lead actor/actress in a movie is, log online. Need to verify if your favorite celebrity is still living, connect to the web. The only trouble is, that just because we can find information online, doesn't mean that everything we read online is true. In today's society, anyone with access to technology

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How to Fix Outlook When It's Not Sending or Receiving Emails From Your Free Email Account

Burton Kelso, Tech Expert

Aug 9, 2022
3 min

How to Fix Outlook When It's Not Sending or Receiving Emails From Your Free Email Account

For years, Microsoft Outlook has been the email client staple on Windows and Macintosh computers for those who wanted a program that would allow you to send and receive emails as well as keep track of all of your contacts, notes, and calendar appointments. It didn't matter that you were using AOL, Yahoo, or Gmail, you could have your emails from your favorite mail provider all show up in one program. The icing on the cake for Outlook users is that you could have all of your

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What Should You Do With Your Old Smartphone?

Burton Kelso, Tech Expert

Aug 2, 2022
4 min

What Should You Do With Your Old Smartphone?

The era is 3G is coming to a close and if you owned a 3G smartphone, it's time to retire it and get a newer 4G or 5G phone. One of the drawbacks to getting a new smartphone regardless of its 4G or 5G is the ever-growing collection of old smartphones in your junk drawer. What's even worse, your old phone still functions, and throwing it away feels wasteful, especially if you've spent hundreds of dollars getting a new one. If you still have an old smartphone or two lying around

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How to Fix 5G Network Not Showing Up On You Android or iPhone

Burton Kelso, Tech Expert

Jul 26, 2022
4 min

How to Fix 5G Network Not Showing Up On You Android or iPhone

5G cell service is here for most providers and if your phone supports it, you can experience lightning-fast speed as you would if you were sitting in front of your computer at home using fiber internet. This is especially good news if you're a rural customer as you can experience Internet speeds almost as fast as if you were living in the city. We've seen customers recently who have experienced 5G speeds slower than usual. The good news there are several easy ways to fix this

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How To Avoid Tech Scams This Summer Season

Burton Kelso, Tech Expert

Jul 19, 2022
3 min

How To Avoid Tech Scams This Summer Season

We are at the height of summer which involves many things such as backyard parties and vacations. As well as trips to the beach and soaking in your personal or neighborhood pool While most of you use this time of the year to relax a bit, scammers see summer as a prime season for trying to steal money from people who might have their guard down while shopping, day tripping or taking extended vacations. Are you trying to keep safe this summer? Check out some of the most common

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How to Stay Connected, Secure, and Safe During Summer Vacations

Burton Kelso, Tech Expert

Jul 12, 2022
4 min

How to Stay Connected, Secure, and Safe During Summer Vacations

Technology is definitely a blessing when you're traveling during the summer months. How else would you be able to share those family vacation photos on social media, pull up your trip itinerary, and save all of those memories to the cloud? Along with the perks of technology, you need to make sure you're keeping your devices safe, connected to the internet, and your information secure. Fortunately for you, there are several great ways to minimize your risks and stay safe and

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