Get Onsite and Remote Computer Repair IT Support and Managed Services
We want you to feel confident about the technology you use. Our goal is to deliver such outstanding service that you trust us with your computer and associated gadgets for life.
Integral is a Kansas City-based company with a team dedicated to providing world-class computer repair and tech support services to homes and businesses nationwide. Integral was founded in May of 1993 in the with one simple mission: Offer tech support and computer repair at a better price, and with a better service, than what any other shop can offer.
We like people even more than we like technology and computers. We wouldn't be in this business if we didn't love to work on computers. Our technicians love working with computer users even more. That's why we offer our customers more services than our competitors. If you need anything from a laptop screen repair to Managed IT Support Services for your small business, we're ready to help.
We love solving problems, and our greatest satisfaction comes from helping customers with thorny computer problems when they need help the most.
If you're tired of dealing with computer technicians that talk in confusing jargon, you're not alone. Many consumers are fed up with being treated like a number when they call for computer repairs. Integral believes in friendly, personal service and our technicians always explain what they're doing in plain English. That helps you understand exactly what you're paying for, and it can even help you avoid problems in the future with things like adware removal.
Many computer repair companies feel that customers are only paying for technical knowledge. At Integral, we know that what customers really want is great service, and that's what we deliver every day. Of course our technicians are second to none when it comes to fixing your computer, laptop, tablet, custom desktop or network. But it's our personal, courteous service that sets us apart from any other computer repair service around.
About Our Chief Tech Expert Burton Kelso
Integral was founded in May of 1993 by our Chief Technology Expert, Burton Kelso. We accept our customers' problems and goals as our own while we are working together; we care about our customers' successes and struggles, even when we are not working together; we recognize and respect the accountabilities and responsibilities taken on each day by our customers, many of whom are owner-operators like we are.
We care about our families and friends, and the families and friends of our customers and network of entrepreneurs. We value life goals at least as much as we value financial goals. We are driven when we work, but we are not driven solely by our work.
We place the highest regard on the relationships we develop with our customers; we respect them and listen to their concerns and needs; we strive to earn their respect and mutual friendship.
As you can see, we have your best interest at heart and we have a real eagerness and desire to help you. We want you to be our customer for life.
Frequently Asked Questions
Need assistance? Before picking up the phone, you can check out answers to some of the most frequently asked questions below.
What is Integral?
Integral is an on-demand tech support service provided by our fully-vetted and background checked team of tech experts. In addition to a complete range of on-site tech support services, we also offer Online tech support for issues that can be resolved remotely. We’re making technology for you simple.
The Computer Repair Near Me Question
The most common question we’re asked at is, “Do you offer computer repair near me?” The answer is, Yes we do! With our remote services, we can fix any software issues. One of our tech experts will connect to your desktop, laptop, smartphone or tablet through the Internet.
What are your hours?
On-Site & Remote tech support services are available from 9am to 6pm, Monday - Friday and 10am - 4pm on Saturday. For support issues, email us at firstname.lastname@example.org or call 1-888-256-0829
Is Integral in my area?
Integral is available nationwide! If you're in the Kansas City Area, we can send a technician to your door. If you're anywhere else, we can remotely access your computer and supported devices. Thanks in advance for your patience. Our team of techs is growing every day.
Do you offer subscription service?
Yes! We have a number of tech support plans available which include both on-site and unlimited remote support.
Is your service guaranteed?
We provide a 100% guarantee on our services for 15 days. Just let us know of any problems during this time and we'll work with you to sort them out free of charge. If you have a specific question regarding a previous appointment, please contact us at email@example.com
What do I need to know before you visit me?
An adult (18 years or older) needs to be around the whole time we at work. We'll need access to your gear and a safe place to work. We'll also need you there to answer any questions about your solution.
What about protecting the data on my computer?
Doing any kind of technical work on a computer involves some risk of losing data. Because there is no way to 100% guarantee data protection, we strongly recommend that you back up all your information before we arrive. We also offer a full back up service if you need a hand.
Do you charge more for night and weekend support?
No. We are open weekdays, weekends and evenings. We offer our standard rates regardless of when you need help.
Which payment methods do you accept?
For your convenience, we accept cash, check, and most major credit cards, including Visa, MasterCard, Discover, and American Express.
Do you offer drop off service?
Nope. We specialize in on-site and online technology support for home users and small businesses. We have found through experience that computers and technology work best in their natural environment, with their normal connections. Who wants to climb under their desk and mess with all those wires anyway?
Are there services you don't offer?
For the moment we don't offer support for businesses with over 200 computers or older versions of Microsoft Windows or Mac OS. Also, we aren't equipped to carry out electrical work, do extensive cabling, or affix gadgets to walls. For this sort of work, we have a list of professionals we work with.
Do you offer computer training?
While we don't offer formal training courses, we do have our handy Show Me service that is a package designed to help you learn more about using almost anything related to computers, gadgets and technology. You tell us something you'd love to be able to do, and we'll come to your place and show you how.
Give us a Call at
888-256-0829 to Schedule your Onsite or Remote Appointment Today!
Experiencing problems with your computer, printer, or other smart devices? Don’t stress! We are always here to help restore things back to normal in no time at all. We love technology, but we love working with people even more. Don't waste time with the geeks, nerds, or the squad. Our tech experts are friendly, helpful, and don't talk down to you. Get in contact with us so we can get your technology up and running.