Finally, a Tech Support Team That Focuses on People, Not Just the Technology
Offering People Friendly Support and Preventing Tech Headaches for Businesses across the
Kansas City Area including, Overland Park, Leawood, Lee’s Summit, and Olathe
AS SEEN ON
The Kansas City Area Tech Support Team That Prevents Problems Before They Start
Most IT companies wait for your systems to crash just so they can charge you to fix them. We do things differently. At Integral, we are a people-friendly team of tech experts dedicated to preventing problems before they ever disrupt your workday. No matter where you are in the Kansas City area from the thriving business hubs of Overland Park and Leawood to the growing corporate communities in Olathe, Blue Springs and Lee’s Summit, we provide top-tier support tailored to you. Whether you need immediate Break/Fix help to resolve an urgent issue or a comprehensive Managed IT plan to keep your operations running smoothly 24/7, we prioritize clear communication and human connection over confusing tech jargon.
Services Overview
We provide a full suite of business IT solutions designed to keep your operations running smoothly, securely, and cost-effectively.
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Proactive Managed IT Services
What We Do:
We act as your fully outsourced IT department, providing 24/7 network monitoring, routine data backups, software updates, and immediate helpdesk support for your employees.
The Proactive Focus:
Most IT companies profit when your business crashes. We profit when you stay up and running. We actively hunt down and patch vulnerabilities to eliminate downtime before it costs you money.
On-Demand Break/Fix Tech Support
What We Do:
Rapid-response troubleshooting for urgent issues, including server crashes, network outages, email failures, and broken hardware.
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The Proactive Focus:
We don't just patch the immediate glitch and hand you a bill. Once your business is back online, we identify why it failed and provide practical, affordable recommendations to ensure it never happens again.
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Cyber Security & Data Protection
What We Do:
Safeguard your sensitive company data and customer records with advanced firewalls, secure remote-work connections (VPNs), and secure password management solutions.
The Proactive Focus:
The best defense is a great offense. We implement automated threat detection and conduct light, friendly cyber-security awareness training for your staff so your team becomes your strongest line of defense against phishing scams.
Business Continuity & Cloud Solutions
What We Do:
Seamlessly transition your team to modern cloud tools (like Microsoft 365 or Google Workspace) and set up bulletproof, redundant cloud backups for all company files.
The Proactive Focus:
We architect your systems so that even in a worst-case scenario—like a severe Midwest storm, power outage, or hardware failure—your team can securely log in from anywhere and keep serving your clients without missing a beat.
Industries We Empower Across the KC Metro
We don't believe in "one-size-fits-all" technology. We specialize in supporting Kansas City businesses that cannot afford downtime, compliance issues, or slow, frustrating support.
Legal Practices & Law Firms
The Headache:
Unreliable billable hours, sensitive client data vulnerabilities, and clunky remote access.
Our Proactive Solution:
We implement ironclad, compliant cybersecurity measures and seamless cloud access so your team can securely review case files from the office, the courtroom, or home without missing a beat.
Professional Services
(Accounting, CPA, & Consulting Firms)
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The Headache:
Massive tax-season stress, outdated document storage, and threat actors targeting financial data.
Our Proactive Solution:
We optimize network bandwidth and ensure bulletproof automated data backups, making sure your software stays fast and reliable when your deadlines matter most.
Healthcare, Medical, & Dental Clinics
​The Headache:
Complex HIPAA compliance, slow electronic health record (EHR) software, and tech issues that delay patient care.
Our Proactive Solution:
We act as your patient technical guides, strictly managing network compliance and keeping your office hardware running perfectly so you can focus entirely on patient health.
Construction, Architecture, & Engineering Firms
The Headache:
Workers stranded on job sites without access to large digital blueprints, laggy specialized software, and weak mobile security.
Our Proactive Solution:
We bridge the gap between the field and the office, managing secure mobile networks and cloud platforms so your field teams always have instant access to critical project files.
Logistics, Manufacturing, & Distribution Centers
The Headache:
A down network completely halts the supply chain, costing thousands of dollars per minute in lost productivity.
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Our Proactive Solution:
We install redundant backup internet lines and 24/7 system monitoring to stop warehouse and shipping glitches before they stall your deliveries.
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Non-Profit Organizations & Associations
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The Headache: Tight, unpredictable budgets, strict donor data privacy requirements, and staff members wearing too many hats trying to fix their own computers.
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Our Proactive Solution: We help you stretch your budget by securing non-profit software discounts (like Microsoft or Google grants) and managing your network security. We keep your donor databases safe and your technology running smoothly, so your team can focus 100% of their energy on your mission.
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Don't see your specific industry listed? If your business relies on computers, secure internet, and a team that needs technology to just work, we support you. From local retail hubs and nonprofits to fast-growing tech startups, we’re proud to be the friendliest tech support team in Johnson County and the greater Kansas City area.
Computer Repair Prices
On-Site Computer Repairs & IT Support Services
$110/Per Hour
1-hour minimum charge, then billed per 15 minutes. On-site appointments require someone 18 years or older to be present. By appointment only. A $30 travel charge is added to all on-site appointments.
Note: For each on-site service, the hourly charge is also the minimum charge. After one hour, billing is calculated in 15-minute increments rounded up. Service rates are for labor only and exclude parts.
Almost all jobs can be
completed in 1 to 2 hours
Remote Computer Repairs & IT Support Services
$90/ Per Hour
Useful for software troubleshooting, program installation, and updates. We provide remote computer support for error messages, slow computers, email problems, and much more. If your computer has high-speed internet and can still open a browser we can usually fix it remotely.
Note: For remote service, the hourly charge is also the minimum charge. After one-hour, billing is calculated in 15-minute increments rounded up. Some problems require on Site repair, during the consultation we will advise you on what is needed.
Labor Notes and Payment Methods
You will receive an estimate in advance based on your symptoms of what the repairs should cost. We will never exceed these costs without speaking with you first, should something different or unexpected be found.
We have a minimum 1-hour labor charge on all jobs.
Our residential diagnostics are free of charge, as long as you have us perform any type of repair or recovery service. Otherwise, diagnostics are $100.00.
We accept Cash, Checks, and Credit Card. A 3% convenience fee will be added if you decide to pay by credit.
Customers All Over Love Our Computer Repair & IT Support Services!
Our customers love us because we are attentive and listen to their needs. We pride ourselves on providing solutions to everyday technology challenges. That means that no matter what type of technology you use at home or work, we can help.
Managed IT Services
Tech problems can happen when you least expect it. Get Peace of Mind with our Managed Service IT plans. All of our support plans include unlimited online support. We’ll connect to your computer to perform your service remotely - whenever you need it. We provide a complete blend of preventative maintenance, antivirus, data backup, and outstanding service to keep your computer running at peak performance. Our friendly, Technology Experts are here to support you each and every day.
Business Managed IT Services Plan
Monthly Fee: $100 Per User | Yearly Fee: $684 Setup Fee: $199 Per Device
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Initial Optimization & Tune-Up
Unlimited Remote Tech Support
Unlimited Tech Coaching & Training
Unlimited Virus Removal
24/7 Device Monitoring
24/7 Antivirus Monitoring
Online Data Backup Monitoring
Unlimited Secure Cloud Backup
Quarterly Remote Tune-ups
Priority On-Site Visits
Unlimited On-Site Support
Never worry about technology problems again with our Business Pro Support Plan. You get peace of mind coverage that includes online access to your office technology. With online access, we see what you see and we'll fix the problem from our end. If we can't fix it remotely, we can send a technician to you.
Services Included:
Unlimited access to our phone and remote services along with Quarterly Tune-Ups for all devices that are part of the plan. Networking, WiFi and Internet, Device Help, Laptop, Printer, Router, Cell Phone, Wearable, Computer Repair & Help , Virus Removal & Cleanup, Set up a New Printer, Tune-up a Computer or Laptop, Troubleshoot or Repair a Printer, Back up or Transfer Data, Set Up or Fix an Email or Online Account, Install or Uninstall Software, Get a Computer Lesson
Devices Supported:
Windows and Macintosh Laptops. Windows and Macintosh Desktops. Smartphones. Tablets and E-readers. Wireless Networks and Routers. Printers and Scanners. Common Software Issues.
Server Managed IT Service Plan
Monthly Fee: $150 per server | Yearly Fee: $1,710 per server | Setup Fee $299 per server
Initial Optimization & Tune-Up
Unlimited Remote Tech Support
Unlimited Virus Removal
24/7 Server Monitoring
24/7 Antivirus Monitoring
24/7 Data Backup Monitoring
500 Gigabytes of Cloud Backup
Quarterly Remote Tune-ups
Priority Support
Unlimited On-Site Service
Never worry about server problems again. You get peace of mind coverage that includes online access to your office technology. With online access, we see what you see and we'll fix the problem from our end. If we can't fix it remotely, we can send a technician to you.
Let’s Chat About Making Your Tech Trouble-Free
You shouldn't have to wait for something to break to get the tech support you deserve. Whether you need an immediate fix for a frustrating glitch or you want to talk about protecting your business from future downtime, our friendly local team is ready to help. No complex tech jargon, no high-pressure sales pitches—just real people here to make your technology work for you.
Call us today to chat with a local expert, or click below to drop us a line. Let's keep your business moving forward.