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Tech Support Satisfaction Survey
What Did You Think?
How did you contact technical support?
In Person
Over the Telephone
Via Email
Via Internet Chat
Other
About how long did you have to wait before speaking to a technical support representative?
I was taken care of immediately.
Within 10 minutes
Between 10 to 30 minutes
Between 30 minutes to an hour
Overall, how would you rate the process for getting your problem resolved?
Very good
Good
Average
Poor
The Technical Support Representative listened carefully.
Strongly Agree
Agree
Neutral
Disagree
The Technical Support Representative was knowledgeable.
Strongly Agree
Agree
Neutral
Disagree
How can we improve?
First Name
Last Name
Email
Send
Thanks for your feedback!
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