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  • Writer's pictureBurton Kelso, Tech Expert

Is Your Computer Slow or Is your Internet Slow?

One of the most frequent calls we get are people complaining about a slow computer or smart device. We purchase technology get things done and it's frustrating when we can't accomplish our digital task quickly. To add the the confusion, many desktop applications have switched to Internet based options making people think their computer is running slow when it's actually the Internet connection. How can you tell if your computer is running slow or if it's the Internet? Here are a few things to look for.

Symptoms of a Slow Computer, Smartphone or Tablet.

Many of you assume that if a device is older than 2 years old that it's time to replace it. You should expect to get at least 5 to 10 years out of your devices. If you want to check if your computer is slow, look at the following things:

General use such as opening apps, documents or programs like Microsoft Word, Adobe Photoshop or Quickbooks is slow. If you're using a web based application like email from Yahoo, GMail, Hotmail/, your programs are running slow because of slow Internet.The computer, smartphone or tablet takes a long time to boot upOnce you get to the main screen of your device, it takes minutes before you can use it.You device becomes unresponsive for no reason.

Solutions to speed up your slow computer, smartphone or tablet.One of the first things you want to do, is to check out the free space on your devices. Especially with smartphones and tablets, a device that has full storage will slow down. Photos and videos are the culprit for most devices. Download Google Photos to store those videos and photos to free up space. When