Geek Squad vs Integral

Service by Service Comparison

Woman with Computer

Geek Squad Comparison: Price and Services

You’ve heard of the Geek Squad. They’re those guys based at Best Buy who handle computer repair, upgrades, and setup. Maybe you’ve even used them to transfer data when you bought a new computer or to repair your laptop when something went wrong. Maybe you even had a good experience with them. But what if you also paid more than you needed to for the service you got? What if you could get even better service at better pricing for the same repairs and upgrades? Not just better service, but faster turnaround time, letting you get back to work right away, rather than living in that limbo that occurs when you don’t have your computer or smartphone? That’s where the Integral comes in. No matter how you look at it, Integral beats the Geek Squad in a head-to-head comparison. Take a look


How is Integral Better Than the Geek Squad?

Sure, the Geek Squad gets more publicity. But why would you call an anonymous squad of ever-rotating “geeks” when you could work with an IT company that understands your computer issues, remembers your name, and provides outstanding service every time? Take a look at some of the most significant differences between Integral and the Geek Squad


Service by Service Comparison

Integral is ready to help with all your IT needs at home and for your business. Basically, whatever the Geek Squad can do, we can do — and usually you’ll pay less and be up and running faster. Here’s a comparison of some of our most common services:

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Home Computer Repair Service

The Geek Squad is known for doing a solid job with repairs and upgrades. Of course, you’d better plan to bring your computer into the store for service. Even if you’re paying for that high-priced advanced support plan for the business, the Geeks will only come to you if it’s absolutely necessary. In contrast, whether it’s a cracked screen on your smartphone or corrupted software on your laptop, Integral is ready to help. We repair all your devices — tablets, phones, laptops, and desktops — and we’ll diagnose the issues you’re having with your network. We can repair or replace a corrupted hard drive, and we’ll diagnose and fix any problems you’re having with your internet connection. We can also add new graphics cards, network cards, memory — or even a new operating system so you keep your workflow humming at top productivity. All of this help is available at your location or remotely over the Internet.

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Business Computer Repair Service

Sure, Best Buy’s Geek Squad will provide your business with IT services, including installation, diagnostics, repair, virus removal, VPN installation support, and server administration — but you’d better be willing to pay for it. And, as with their consumer services, be ready to spend a lot of time on the phone — because the Geek Squad isn’t coming out to your business to handle issues unless they absolutely have to (and unless you pay a premium price for their advanced office support plan). In contrast, at Integral, we have deep experience with the IT needs of businesses — and we come to you to make sure your needs are met. We work with all operating systems — Macintosh and Windows. We can set up the servers your business needs in record time — under an hour in most cases. And we’ll set up your network appliances and workstations, too.
We can meet your security and performance requirements with cost savings you’ll appreciate.
We’ll also help you analyze what you need to grow. Do you need to expand your infrastructure? Are you using the right apps to get you where you want to be? We can help you evaluate your current IT and find the right, current solutions to move your organization forward

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The Geek Squad handles your connectivity issues, setting up your router, checking your bandwidth, and connecting all your wireless devices — though it handles many of these tasks remotely, without coming to your home or office. Integral matches all these services. We get you hooked up to the internet, and we make sure you’re getting all the bandwidth and speed that you’re paying your internet service provider for. Our connectivity services always keep one eye open for security threats to make sure you’re not vulnerable.

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Worried about viruses, malware, and hackers? Better not call the Geek Squad — because if you don’t sign up for a pricey tech support or business support package, they won’t help you with cybersecurity issues at all. And even with those packages, all they’ll do is set up a VPN and handle some virus and malware removal. On the other hand, The team at Integral are cybersecurity professionals, ready to identify any vulnerabilities you have and to provide the protection you need. We pay special attention to your endpoints, and we provide the multilayered protection you need to work safely on your own servers and in the cloud. We protect your customers’ and clients’ data as well. If your business is attacked via spyware or other bad actors, we’ll detect it, remove it, and keep it from coming back. You can call on us 24/7/365 for network monitoring, so you know the instant a bad guy tries to breach your network. And we provide security audits to make sure every bit of your IT network is as safe as possible. 

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Network Administration

Yes, the Geek Squad will provide server tune-ups, diagnostics, and repair to businesses — but at a high price. (We’ll talk about pricing in a minute, but here’s a spoiler: You’ll pay $49.99 per month per user for this service from Geek Squad.) Integral doesn’t care how large (or intimate) your organization is. We know that when your network is laggy, your employees can’t be as productive as they’d like — and your clients are likely to be unhappy. We’re ready to keep any type of network — LAN, WAN, SAN, VPN, — running at peak performance

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Does your business have to navigate government or other regulatory compliance requirements, such as HIPPA? If so, better not call the Geek Squad — because they don’t offer this service at all.

Computer Repair Service

Customers All Over Love Our Services!

So what do our customers say about us? As it turns out, they say pretty good things.

They say, “The best computer service I have found” “Superior professional service for your computer and networking requirements.” “Went above and beyond to make sure I got the right solution.”

Our customers use words like “amazing.” “Outstanding.” “Professional.” And more: Polite. Prompt. Efficient. Responsive. Fast. Kind. Super-knowledgeable. Trustworthy. Reliable. And (one of our favorites) No BS.

They talk about how we made their life easy. About how we solved difficult problems for them. About how we know our stuff.

It’s no wonder we have a 5-star rating on Facebook. A 5-star rating on Google. We work hard to earn our customers’ respect, and we’re grateful when they express their appreciation.


It's rare to find IT experts who can work patiently and well with IT-frustrated or ignorant clients...and that rare blend of talent is Integral. In our many years together, Integral always demonstrates a fast grasp of my business needs--and more importantly--they know how to resolve every one of! They provide excellent work at a reasonable price and is totally reliable and infinitely trustworthy. All my entrepreneur referrals love them! If you're a start-up, small or mid-sized firm, or just a 'techno-tard,' hire them and to resolve your IT-management issues today.

Deb H.


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There are hundreds of companies out there that use words and terminology that only geeks would understand. Not us! We speak your language, listen, and always provide the best solution to your IT-related problem. With our unique combination of hardware, software, and human support we provide unparalleled solutions to your technical issues, regardless of device, in lightning-fast time.


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